Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

Return & Refund Policy

Exchange or Return of Goods

  • Wzshop is not responsible for any GSM Dongles/Boxes product that is blocked by suppliers or stops working due to any reason.
  • Wzshop is not responsible for any GSM Dongles/Boxes product that is discontinued or updates/activation are stopped by the manufacturers.
  • Wzshop is not responsible for any shipment delays due to national holidays or any natural circumstances.
  • Wzshop is not responsible for any damages or losses caused by postal or shipping services (Courier Company). We recommend you carefully check the package contents according to the packing list in front of the postal service or shipping company representative.
  • If payment is made using the payment gateway and cancellation is requested for the same order request then please note a charge of 10% will be deducted from the total amount of the order placed and the balance of 90% will be refunded back to you within 7 - 10 working days via NEFT/ RTGS. Also note this can be only done before the order is shipped once the order has been shipped no cancellation of the order or payment refund will be accepted.
  • If the payment is already made through Bank Deposit then we can’t accept return/cancellation, else if you request cancellation/return of order before Bank Deposit then we can accept your request. Also, note you won't be charged any amount because this cancellation can be only done before the payment is made through a bank deposit.
  • For any cancellations, you need to send us an email or call us mentioning the order request number, kindly note cancellation can only be done before the order is shipped.
  • After the order is shipped then we will not accept any cancellation request or return of the ordered items.
  • After the order is received if customers don’t like that product as per their expectation view at that time we will not accept the refund or exchange of the same. 

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